Booking & Reservations
Welcome to D-Villaz, where luxury meets comfort. By making a reservation with us, you agree to the following terms and conditions:
- •Reservations can be made online, by phone, or in person
- •All guests must be 18 years or older to make a reservation
- •Valid government-issued photo identification is required at check-in
- •Room rates are subject to applicable taxes and fees
- •Special requests are subject to availability and may incur additional charges
Payment Policies
D-Villaz accepts various payment methods to ensure your convenience:
- •Accepted Payment Methods: Major credit cards (Visa, MasterCard, American Express), debit cards, and cash
- •Advance Payment: A deposit of 50% of the total booking amount is required at the time of reservation
- •Balance Payment: The remaining balance must be settled upon check-in
- •Currency: All prices are quoted in Indian Rupees (INR)
- •Additional Charges: Incidental charges, room service, and other amenities will be charged separately
Cancellation & Modification
We understand that plans can change. Our cancellation policy is designed to be fair while protecting our business interests:
- •Free Cancellation: Cancel up to 48 hours before check-in for a full refund
- •Late Cancellation: Cancellations within 48 hours will incur a charge of one night's stay
- •No-Show: Failure to arrive without prior cancellation will result in the full booking amount being charged
- •Modifications: Changes to your reservation are subject to availability and may incur additional charges
- •Group Bookings: Special cancellation terms apply for bookings of 5 or more rooms
Check-in & Check-out
To ensure a smooth experience for all our guests, please observe the following timings and procedures:
- •Check-in Time: 2:00 PM onwards
- •Check-out Time: 12:00 PM (noon)
- •Early Check-in: Subject to availability, may incur additional charges
- •Late Check-out: Available until 6:00 PM with additional charges
- •Extended Stay: Late check-out beyond 6:00 PM will be charged as an additional night
- •Luggage Storage: Complimentary storage available for early arrivals and late departures
All guests must present valid government-issued photo identification and the credit card used for booking at check-in.
Guest Conduct & Hotel Policies
To maintain a peaceful and enjoyable environment for all guests, we request your cooperation with the following policies:
- •Quiet Hours: 10:00 PM to 7:00 AM - please keep noise to a minimum
- •Smoking Policy: D-Villaz is a non-smoking property. Designated smoking areas are available
- •Pet Policy: Pets are welcome with prior approval and additional charges
- •Visitor Policy: Visitors must be registered at the front desk and are not permitted after 11:00 PM
- •Damage Policy: Guests are responsible for any damage to hotel property
- •Lost Keys: Lost key cards will incur a replacement fee of ₹500
Liability & Disclaimers
While we strive to provide exceptional service, please note the following limitations:
- •D-Villaz is not liable for any loss, damage, or injury to persons or property
- •The hotel is not responsible for items left behind by guests
- •We are not liable for any inconvenience caused by construction, maintenance, or events beyond our control
- •Room amenities and services are subject to availability and may change without notice
- •Any disputes will be subject to the jurisdiction of local courts
Guests are advised to have appropriate travel insurance to cover any unforeseen circumstances.
Privacy & Data Protection
Your privacy is important to us. We are committed to protecting your personal information:
- •Personal information is collected only for reservation and service purposes
- •We do not share your information with third parties without consent
- •Your data is stored securely and in compliance with applicable privacy laws
- •You have the right to access, modify, or delete your personal information
- •We may use your information to send promotional offers (you can opt-out anytime)