D-Villaz

Luxury Hospitality Experience

Terms & Conditions

Please read these terms carefully before making your reservation. Your booking constitutes acceptance of these terms and conditions.

Booking & Reservations

Welcome to D-Villaz, where luxury meets comfort. By making a reservation with us, you agree to the following terms and conditions:

Reservation Confirmation: All bookings are subject to availability and confirmation. You will receive a confirmation email within 24 hours of your booking.
  • •Reservations can be made online, by phone, or in person
  • •All guests must be 18 years or older to make a reservation
  • •Valid government-issued photo identification is required at check-in
  • •Room rates are subject to applicable taxes and fees
  • •Special requests are subject to availability and may incur additional charges

Cancellation & Modification

We understand that plans can change. Our cancellation policy is designed to be fair while protecting our business interests:

  • •Free Cancellation: Cancel up to 12 hours before check-in for a full refund
  • •Late Cancellation: Cancellations within 24 hours will incur a charge of one night's stay
  • •No-Show: Failure to arrive without prior cancellation will result in the full booking amount being charged
Force Majeure: In case of unforeseen circumstances beyond our control (natural disasters, government restrictions, etc.), we will work with you to reschedule or provide alternative arrangements.

Check-in & Check-out

To ensure a smooth experience for all our guests, please observe the following timings and procedures:

  • •Check-in Time: 2:00 PM onwards
  • •Check-out Time: 12:00 PM (noon)
  • •Early Check-in: Subject to availability, may incur additional charges

All guests must present valid government-issued photo identification and the credit card used for booking at check-in.

Guest Conduct & Hotel Policies

To maintain a peaceful and enjoyable environment for all guests, we request your cooperation with the following policies:

  • •Smoking Policy: D-Villaz is a non-smoking property. Designated smoking areas are available
  • •Damage Policy: Guests are responsible for any damage to hotel property
  • •Lost Keys: Lost key cards will incur a replacement fee
Safety & Security: For your safety, please use the in-room safe for valuables. D-Villaz is not responsible for any lost or stolen items.

Liability & Disclaimers

While we strive to provide exceptional service, please note the following limitations:

  • •D-Villaz is not liable for any loss, damage, or injury to persons or property
  • •The hotel is not responsible for items left behind by guests

Privacy & Data Protection

Your privacy is important to us. We are committed to protecting your personal information:

  • •Personal information is collected only for reservation and service purposes
  • •We do not share your information with third parties without consent
  • •Your data is stored securely and in compliance with applicable privacy laws
CCTV Notice: The hotel premises are monitored by CCTV cameras for security purposes. By staying with us, you consent to such monitoring.